Privacy Policy

1. Information We Collect

a) Information You Provide

When you submit a form, request a quote, call, or email us, we may collect your name, phone number, email address, service address/zip code, and details about your locksmith request.

b) Automatically Collected

When you visit our site, we may collect IP address, device and browser details, pages viewed, time on site, and referring URLs for analytics and performance.

c) Cookies

We use cookies and similar technologies to remember preferences, enable features, and analyze usage. You can control cookies in your browser; disabling some may affect site functionality.

2. How We Use Your Information

• Respond to inquiries and provide quotes
• Schedule and deliver locksmith services
• Send confirmations and updates related to your request
• Improve our website, services, and customer experience
• Maintain internal records and safety/security

We do not sell your personal information.

3. Sharing of Information

We may share limited information with trusted service providers (e.g., hosting, payments) under confidentiality obligations, and as required by law or to protect our rights, property, and users.

4. Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. You may request deletion (see Your Privacy Rights).

5. Security

We implement reasonable safeguards including SSL, secure hosting, and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Links to Other Websites

Our site may link to third-party websites (e.g., maps, reviews). We are not responsible for their content or privacy practices. Review their policies for details.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their data. If we learn of such collection, we will delete it promptly.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to opt out of certain communications.

To exercise rights, contact us at [email protected] or call (512) 481-7171. We will respond within a reasonable timeframe consistent with applicable law.

9. Your Consent

By using our website or providing information through forms or email/phone, you consent to this Policy and our data practices described here.

10. Updates to This Policy

We may update this Policy periodically. The latest version will be posted on this page with the “Last Updated” date at the top.